Mark from m3 Networks explains the absolute basics of having essential IT systems in place, in this episode. Because you don’t know what you don’t know!
Ever wondered what kind of questions a competent and knowledgeable IT support company will ask you about your IT systems during a discovery call?
In last week’s episode we talked you through the question you need to ask to test the level of competency your chosen IT support provider has. (Here's a link to listen if you haven't yet.) This week we're walking you through the actual process of investigating the efficiency and effectiveness of your IT systems that we take you through during a ‘discovery call’.
We'll share with you the very questions and topics we discuss that are designed to get you thinking about your current IT systems.
We're hoping that when you've heard them, you'll either:
- Realise your chosen IT support provider is on top of its game and you can breathe a massive sigh of relief.
- Realise your chosen IT support provider is a mess, and that you need to replace them before things get too serious.
Excerpt from episode (download transcript)
"Where is the business storing its data? Now, this is quite often a question that people struggle with because they will say things like, "Yeah, we've got SharePoint and Office 365", or "we've got Dropbox", or "we've got a little network attached storage device". But the reality is, is that for most businesses, their data is really spread all over the place in many different areas.
And the worrying thing for business owners is that they don't actually know where all their data lives. And this is something that's really important because if you don't know where your data is, it becomes very difficult to back that up."
Tech Topics covered in this episode:
Previous episodes Mark references that you might like to check out for a more in-depth listen:
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Mark Riddell's technology podcast "Techcess" is an m3 Networks production. Mark and the team have created this podcast to help you and their clients understand how technology can help them in their industry and business, including helping them with cyber security solutions. To find out more about Mark Riddell and the rest of the m3 team, visit them here and follow them on Linkedin.
If you want to get in touch about technology or cyber security, just address an email directly at Mark here. He'll be very happy to hear from you.
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Techcess is a podcast from m3 Networks